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The written job spec
Before work starts, everything is written down in plain words.
Let's write it down first.
THE JOB-SPEC SQUAD
- Power
- Puts who owns what in plain words.
- Needs
- Your sign-off before work starts.
What it contains
- The job, and what done looks like
- What is in the monthly fee and what is not
- Who does what, on your side and ours
- How handover works for this client
- How either side can change or stop
The terms it writes down
How you pay for the build40% to start, 40% when it is live, 20% when it is complete.STATED
What the monthly fee coversSecurity patching, bug fixes, small changes up to an allowance written into the job spec, backups and monitoring.STATED
What is always quoted separatelyNew features, new builds, and any work beyond the small-change allowance.STATED
What you pay directly, at costOutside services your system uses, such as phone and text messages, AI services, email sending, maps, payment fees and cloud accounts. You hold those accounts.STATED
How long it runsQuarterly, semi-annual or annual. We don't get married until we date.STATED
The pricesProjects start at $10,000, as a fixed price agreed before work starts. Care starts at $500 a month, sized to what your system needs. Your quote sets the exact amounts.
Why we write it first
Most disputes come from things nobody wrote down. The job spec makes the work clear to your managers, your team and your lawyers before it begins.